This interactive guide works best with JavaScript turned on. Here is the text version (27 flows, 92 steps).
1. Find a course
- The home page — Open education360.online. Search for a subject, or pick your level — from Class 1 to university and professional courses.
- Browse by category — Scroll down for the categories — Religion, Science, Mathematics, Languages and more — and the most popular courses.
- All courses, with filters — All courses lists everything. Filter by level, format (live class, one-to-one, recorded), price, language and teacher, or show only courses with a free trial.
- On your phone — On a phone the filters open from the Filters button, and prices show in PKR in Pakistan and USD abroad — you can switch.
2. Save and compare courses
- Save a course — Tap the heart on a course to save it. Without an account it is kept on this phone or computer; when you sign in, your saved courses come with you.
- Tick courses to compare — Tick Compare on two or three courses. A bar at the bottom shows them; press Compare there.
- Side by side — The price, the teacher, the timings, the length and the reviews of each course, row by row. Rows that differ are marked. Enrol opens the course you choose.
- On a phone — On a phone you see two courses at a time: swipe to see the third.
3. Find the right teacher
- Five quick questions — Open Find my teacher at the top of the website. First tap what you want to learn: an area, then the subject or exam. The search box finds any subject.
- In your own time zone — Then who is learning, the teacher you prefer, and when suits you: the days and the times of day. The times are in your own time zone, wherever you live.
- Teachers who fit — Three teachers who fit your answers, the best first. The chips say why: the subject and level, the times, a female or male teacher, your budget.
- Book a free trial — Each teacher’s next free trial times, in your time zone. Tap one: the trial page opens with that time chosen. A teacher with no free times on the website shows Ask for times.
- When nobody fits yet — Our office knows teachers who are not on the website yet. Sign in and send your answers as a request, or ask to be told when a teacher fits.
4. Free open classes and events
- What is coming — Open Events at the top of the website: the free classes, open days and Q&As still to come, the soonest first. Every time is shown in your own time zone.
- An event — Open one to see when it starts, how long it lasts, who hosts it, and what you can do in the room: usually watch, listen and ask the host questions.
- Register in a minute — Say who you are: a parent, or someone aged 16 or older. Write your name and your email or WhatsApp number. The course news box stays empty unless you tick it.
- Your place — You get a personal link: keep it, it is your place. It counts down to the start, adds the event to your calendar, and lets you give your place back.
- Join from your phone — From 15 minutes before the start the same link opens the room — nothing to install. Ask the host your question there; the host may invite you to speak.
5. Read a course page
- What the course is — The top of the page shows the format, the levels it is for, the language and the class length.
- Choose a plan — On the right, choose a plan — for example 3 days a week, or a pack of 8 classes. Prices are per month or per pack; the currency button switches between PKR and USD.
- Your teacher — Every course names its teacher, with their experience and a link to their full profile.
- Free samples — Some teachers share a few notes as free samples — open them to look inside the course before you join.
- On your phone — On a phone the Enrol now button stays at the bottom of the screen while you read.
6. Signing up as a student: your age
- How old are you? — On Create your account, choose Me if you are the student. Then choose your age: Under 13, 13 to 17 or 18 or older.
- 13 to 17: your parent’s mobile or email — Choose 13 to 17 and write your parent’s mobile or email. We send them a link; your account waits until they confirm it.
- Under 13: a parent signs up — Under 13? A parent signs up for you: they choose My child at the top, and add you on the next step.
- Our policies — Above Create account, one line names our policies. Each name opens the policy in a new tab, so you can read it first.
7. A parent confirms a teenager’s account
- The link from your child — When your child signs up, we send you a link by email, WhatsApp or SMS. It opens this page and works for 7 days.
- What you agree to — One tick covers your child’s account, their class recordings with live captions and transcripts, and our policies.
- Already have an account? — Press I have an account: sign in. You come back to this page: tick the box and press Confirm the account.
- New here? Make your parent login — Write your name, email, mobile and a password, tick the box, then press Create my login and confirm.
8. Take a free level test
- Not sure of your level? — A course page shows its subject’s free level test under the prices. Every test is listed on Free level tests (/tests). They are free, and you do not need an account.
- Every free level test — Or open Free level tests in the website’s menu: each test with its subject, the classes it is for, and how many questions and minutes it takes. Press Take the test on yours.
- Start the test — The test’s page says what it checks, for which classes, how many questions and how many minutes. The clock starts only when you press Start the test.
- One question at a time — Tap your answer: it is saved at once. The clock at the top is kept by our server, so reloading the page does not stop it; at 0 your answers are handed in as they are. Press Next for the next question.
- Check and finish — Tap a number to go back to a question. After the last one, Check and finish shows how many you answered (an empty question counts as wrong). Press Finish the test.
- Your result — Your score and your level, with what it means for you. Below: each topic weakest first (Needs work, Getting there or Strong), and the questions you got wrong with the right answer and why.
- The course that fits — The course we suggest for your level, with its price and a free trial class when it has one. No course for your level yet? Leave your email and we tell you when one opens.
- Email or WhatsApp me my result — Say who you are and where to send it: we send results only to a parent, or to a student aged 16 or older. The course news switch stays off unless you turn it on.
9. Courses together, for less
- Course bundles — Open Course bundles from a course page or the courses list. Each bundle shows its courses, its price and what you save.
- One bundle — Its courses with their teachers, the price for all of them, and what you save. Ask to join sends your request; the office calls you to agree the class times.
- Ask to join — Not signed in yet? Ask to join first asks you to create your free account, or to sign in — your request, class times and invoices are kept there. Enrolling a child? Create the account as the parent. You then come straight back to your request.
10. Prices in your currency
- Show prices in — Choose your currency beside a course’s price, or at the top of the bundles. Prices then read like “£20 a month · charged as US$25”. We remember your choice on this device (a cookie).
11. Create your account
- Enrol now — Pick your plan on the course page and click Enrol now — or Book a free trial under the price.
- Create your free account first — New here? Click Create account. Already have one? Click I already have an account and sign in — either way you come straight back to this course.
- Step 1: who is learning, and your account — Choose Me if you are the student, or My child if you are a parent. Add your name, email, mobile / WhatsApp (the office calls you on it), a password and your country.
- Check your email — Click Create account. We send a link to your email — open it to confirm your email. No email? Look in Spam or Promotions, or click Send the link again.
- Step 2: your child — The link signs you in on step 2. Type your child's name, and their level and date of birth if you like. Add another child adds a brother or sister.
- Check and finish — Press Next. Check what you typed — Change fixes a step — then press Finish.
12. Send your enrolment request
- Who is it for? — Press Finish: you are back on the course, in the enrolment request. A parent chooses which child it is for, or Another child.
- Choose a plan — Press Next and choose a plan — prices in PKR in Pakistan and USD abroad. Nothing is paid now: we call you to confirm first.
- Your weekly times — Press Next. Tick the times that suit you from the teacher’s free times — as many as the plan’s days a week. None suit you? Write them on the next step.
- Timings and notes — Press Next. Add anything else about times, and anything the teacher should know — your child’s level, or a teacher you prefer.
- Check and send — Press Next to check everything, then Send request.
- Request sent — The office calls or WhatsApps you to agree the teacher and times, then enrols your child and sends the first invoice. You can follow the request under My courses.
13. When a class group is full
- Full — A group with no seat left says so on the course page, with Join the waiting list.
- Your account first — Create your free account, or sign in: your account keeps your place in line, and we tell you there when a seat is free.
14. Book a free trial
- Book a free trial — On a course page, press the free trial button under the price. The trial class is free — you are never asked to pay for it.
- Sign in, then pick a time — Create your free account (or sign in) and you come straight back to pick a time from the teacher’s free times. A parent chooses which child the trial is for.
15. Contact us
- Contact us — Open Contact us from the website’s menu or footer. The office’s phone, WhatsApp, email and office hours are on the side.
- Write your message — Give your name, email and (if you like) your phone, choose a topic and write your question.
- Sent — with a reference — Press Send message. You get a reference like T-1004 and an email with a private link to follow the answer. The office replies by email.
16. Report a concern
- At the bottom of every page — Report a concern is at the bottom of every page of our website, in the same place.
- In danger now? — If someone is in danger now, call first. Tap a number to call: 15 police, 1122 rescue, 1121 child protection, 1099 human rights, 1799 cyber crime.
- Tell us what happened — Write your name, email and phone, who it is about and what happened. Only our safeguarding team reads it. The person it is about never sees it.
- Sent, marked urgent — Press Send to the safeguarding lead. It is marked urgent, and they contact you soon. Please do not investigate it yourself.
17. Check a certificate
- Check a certificate — Scan the QR code on the certificate, or open education360.online/verify and type the code printed on it.
- A valid certificate — Press Check the code. A real certificate shows the name, the course, the teacher, when it was completed and the rules that were met — never a phone number or email. A withdrawn one says Revoked.
18. Become a partner
- Become a partner — Open Partner programme in the website footer. It explains the commission — a share of a new student’s first paid invoice — and how it is paid, with tax deducted as the law requires.
- Apply — Fill in the form: your name, city, email and phone, your name as on your CNIC (payouts go only to an account in that name), and how you will tell people about us. Tick the box and send.
- Application sent — The office reads every application. Once approved, you get an email with a link to set your password, and your own link and code.
19. Sponsor a student
- Three pools — Zakat goes only to students the office has assessed as eligible. Sadaqah and the General fund help any student who needs it.
- Tell us what you gave — Send the money to the account shown, then tell us: the pool, the amount and your email for the receipt, with a photo of the receipt or the transaction ID.
20. Give a course as a gift
- Give a course — Choose the course and plan, how many months, who it is for and when we should email them the code.
- Their gift — The person opens the link in their email: their course, from whom, your message and the code. They sign in or make an account, then press Redeem it.
21. Read our FAQ and blog
- Questions and answers — Open FAQ in the website menu. Type a word — fee, trial, certificate — and only the matching questions stay. Tap a question for its answer.
- Blog — Blog has study tips and news from the institute, newest first. Choose a category to see only those posts.
- Read a post — Open a post to read it — in Urdu too, with اردو میں پڑھیں. Share it on WhatsApp with the buttons below it.
22. Our policies and what changed
- A policy page — The website’s footer links our policies. Under each title: when it last changed, its version and What changed.
- Every version — Press What changed to see every version, its date and what changed in it.
- An older version — An older version opens exactly as it was, with a note that it is kept for the record and a link to the current one.
23. Ask for a course we do not list
- Tell us what you want to learn — Open education360.online/enrol/request (also linked from the course pages). After signing in, describe the subject and level, and when you are free — the office calls you back.
24. Get told when a course opens
- Tell me when a course opens — A subject with no course yet shows this card. Leave your email, or your WhatsApp number when the institute uses WhatsApp, and your level if you like.
- Notify me — Press Notify me. The newsletter box stays empty unless you tick it yourself.
- Confirm your email — By email, we first send a link. Open it and press Yes, confirm: only then do we write to you. A WhatsApp number gets nothing until the course opens.
25. Meet the teachers
- Our teachers — Our teachers lists every approved teacher with their subjects and experience. Search by name or subject.
- A teacher's profile — Open a teacher to read their background, the languages they teach in, and all the courses they teach.
26. Checked teachers
- Badges on every teacher — On Our teachers, the green badge under a teacher counts the safety checks our office has seen: ID, qualifications, police certificate and safeguarding training.
- What was checked, and when — A teacher’s page lists each badge with the month our office checked it. A badge shows only while its check is valid, so it goes away when one runs out.
27. Become a teacher
- Teach with Education360 — Click Become a teacher in the website footer (or open education360.online/teach). The page explains how teaching and pay work.
- Step 1: your account — Your name, email, mobile / WhatsApp and a password, then tick the box. You sign in with this email and password, so you can stop at any time and carry on later.
- Confirm your email, then carry on — Click Create my account and continue and open the link we email you. Then fill in the other steps — about you, what you teach, your experience and your times — and send it.